Salesforce Eliminates 4,000 Support Jobs as AI Handles Half of Customer Calls
Salesforce cut 4,000 support jobs as AI took over half of customer service calls, saving 17% in costs despite CEO assurances....
Salesforce cut 4,000 support jobs as AI took over half of customer service calls, saving 17% in costs despite CEO assurances....
UK Defence adopts Australian AI technology after 2022 breach exposed 19,000 personnel, marking major shift in military data protection....
Microsoft wins $6B federal AI deal with $3B projected savings, transforming government operations through free Copilot access....
Microsoft's free Copilot AI for federal workers saves $3.1B in first year, modernizing government operations nationwide....
UK unveils £1 trillion digital economy plan leveraging AI and quantum tech, but faces major skills shortage challenges....
Altair unveils four AI defense solutions at DSEI 2025, targeting R&D and cybersecurity gaps with Siemens backing for innovation....
Krutrim eliminates 50 positions in latest layoffs while losing senior executives, highlighting operational turmoil at Ola's AI subsidiary amid funding pressures....
ABL partners with Harvey AI to revolutionize legal services, gaining competitive advantage through advanced technology integration....
California launches massive AI training initiative with tech giants, providing free access to 2 million students statewide....
India unveils AI app at Mobile Congress 2025 with 1,000+ tech use cases, targeting digital leadership by 2047....
OpenAI's £500M UK partnership expands London operations and creates AI infrastructure, making Britain the key European hub....
AI systems achieve 90%+ accuracy detecting eye diseases, surpassing traditional methods and transforming optometry training....
OAIC releases comprehensive AI privacy guidelines affecting 2.8 million Australian businesses with strict compliance rules....
AI stethoscope increases heart failure detection 2.3x in UK trial, but 70% of practices discontinue use within a year....
Pearson launches AI Study Prep for 1.5M Canadian students, creating personalized study plans with AI tutoring support....